Keep your existing mobile phone number when changing networks


Get your Virgin Mobile PAC code NOW:

Select your current mobile phone network and the network you would like to move to using the drop-down menus below:

If you bought your mobile phone from a reseller, e.g. Carphone Warehouse, The Link etc, choose your network operator, e.g. Orange, Vodafone etc.

What is a Virgin Mobile PAC code?

A Virgin Mobile porting authorisation code, or PAC code, allows you to transfer your existing mobile phone number from Virgin Mobile to another mobile phone provider so that if you change mobile phone networks you do not have to give everyone a new number... You can keep your existing Virgin Mobile mobile phone number. The process is termed mobile number portability, or number porting. It's quick, FREE and very easy to do - follow the instructions above for full details on how to port your Virgin Mobile mobile phone number.

NOTE: You can purchase your new phone contract and then request your PAC code from Virgin Mobile. You do not need your PAC code until you have purchased your new phone.

Virgin Mobile PAC codes are FREE and should be issued within 2 days of your request. They are then valid for up to 30 days, after which you will need to request a new one if you have not used it.